Monday, December 30, 2019

The Myers Briggs Personality Test - 1278 Words

We all are created equally yet we all uniquely different. Our culture, lifestyle, habits, family and life experiences shape us into who we are and why we do some of the things we do. With these differences in us, conflicts are bound to happen with any formed relationship we have between family and co-workers. I believe this is the reason, amongst others, why the Myers-Briggs personality test was created; to understand diversity and help us learn and become better individuals to the world at large. This paper evaluates the results of my Myers-Briggs test and how it applies in my personal life and career. Furthermore, I discuss what I have learned and how it it would benefit me in the future. ïÆ' ¼Needs work The Myers-Briggs personality test is designed to categorize human personality and behavior. Based on Carl Jung’s theory, Katherine C. Briggs and her daughter, Isabel Briggs-Myers developed this process which includes 16 personality types to help people understand their psychological personality type (The Myers Briggs Foundation, 2016). Each personality type is represented by four letters, and the letters are indicators of which category of preference an individual fall into. Step I: The Result After taking the personality test, my result turned out to be ESFJ. ESFJ stands for Extravert, Sensing, Feeling and Judging respectively. This personality type is also known as â€Å"the caregivers† or â€Å"the providers.† Below is a summary of the test result. According to the test, †¢ IShow MoreRelatedThe Myers Briggs Personality Test1378 Words   |  6 PagesFor the Myers Briggs personality test I am an ISTP when I am stress and when I am at my best. I was surprised with these results due to the fact that my freshman year in the Harold Leadership Academy I was required to take the Myers Briggs assessment and scored the letters INFJ. I find myself leaning more towards INFJ because the test was at least seventy-five questions. When reading the definitions of ISTP and INFJ I find that I would agree with my personality having a little bit of both. The MyersRead MoreThe Myers Briggs Personality Test1369 Words   |  6 PagesThis paper describes the results of the Myers-Briggs personality types of extravert, intuitive, thinking, and judging (ENTJ). These personality results identify potential careers and occupations, communication types, and partner compatibility information. The research will describe the validity of each personality trait and the characte ristics associated with the personality of ENTJ. Additionally, the research is beneficial for my career to gain an understanding of how I can apply my strengthsRead MoreThe Myers Briggs Personality Test768 Words   |  4 PagesLindsey Osbon Mrs. Brennan English II H - 6th 5 September 2014 Lindsey Madison Osbon: The Supervisor Who would have known that four letters can describe a person in complete detail! The Myers Briggs Personality Test can explain your own personality better than you ever thought you could. My personality falls under ESTJ, which stands for extraverted, sensing, thinking, judging. ESTJ s are usually hard workers that use logic and tradition to complete things efficiently while staying organizedRead MoreThe Myers Briggs Personality Test1343 Words   |  6 Pagesour personality type and temperament allows us to leverage our strengths and to recognize areas of weakness. This can also be extended to our interactions with others, so that we attempt to recognize the personality and temperaments of those around us, i.e. Typewatching, in order to facilitate more efficient and effective communication. In so doing, we can become better employees, managers, spouses, children, and, ultimately, for the Christian, more like Christ. The Myers-Briggs Personality TestRead MoreThe Myers Briggs Pe rsonality Test1478 Words   |  6 Pagesweek of class, we were asked to complete the Myers Briggs Personality test, and then to read up on our results. Once I had completed the typology â€Å"test†, I received my results in the form of four letters: INTJ, and afterwards, I decided to view what the four letters represented. Likewise, once I had begun to read the explanation provided by the website, I found that I was agreeing with several of the sentiments, as I felt it not only described my personality to near perfection, but also for the reasonRead MoreThe Myers Briggs Personality Test1166 Words   |  5 Pagesdevices attempt to tell us our personalities, or our combination of traits and behaviors that make up who we are. However, psychologists today deviate from those unsubstantiated methods and have concocted various personality tests that give us a better understanding of who we are. One such test is called the Myers-Briggs personality test. Based on theories by Carl Jung, but primarily created by Isabel Briggs Myers and her mother, Katharine Cook Briggs, the test gives people a standardized surveyRead MoreMyer Briggs Personality Test : Myer1516 Words   |  7 Pages Myer-Briggs Personality Test When taking the Myer-Briggs personality test I was somewhat nervous about my results because I was learning about myself answering the questions even before I completed the assessment. My results for the personality assessment were INFJ which means introverted intuitive feeling judging. According to the humanmetrics article, INFJs are distinguished by both their complexity of character and the unusual range and depth of their talents. The article also suggests theyRead MoreThe Myers Briggs Personality Test923 Words   |  4 Pagesto God that he gave me stubbornness when I know I am right†. John Adams, like myself was introverted, intellectual, thinking, and judging, or an INTJ on the Myers Briggs personality test. Like all INTJs, Adams was stubborn and flouted the ideas of others that he did not agree with. By using my results from the Meyers Briggs personality test, I can examine how I react to certain things and use this to improve my Spirituality, my relationship with God, and ultimately my relationship with others throughRead MoreThe Myers Briggs Personality Test2071 Words   |  9 PagesThe Myers-Briggs Personality Test is discussed in two steps. In Step 1, the results of my Myers-Briggs Personality test are discussed while going into detail about each letter. Real life examples are provided for context of each letter. The weaknesses of each letter are also discussed. In Step 2, the lessons learned about how it relates to organizational behavior and to my specific organization are discussed. Project 1: Myers-Briggs Personality Test Discussion The Myers-Brigg Typology test is designedRead MoreMyers Briggs Personality Test : Evaluation997 Words   |  4 Pagesweek’s assignment will focus on Myers-Briggs personality test, which will include results from the Jung typology test. I have learned that my Jung Typology results is a ENTJ which put me in the Executive type of leadership position. ENTJ I will discuss ENTJ personality as a whole and the meaning of each letter within the results. Finally I will touch up on what I have learned as a whole and how to improve myself within my organization. ENTJ ENTJ according to Myers-Briggs are naturally born leaders and

Sunday, December 22, 2019

Importance of customer service - 1014 Words

IntroductionNowadays, many medium sized service companies have appeared in our market society. What factors have led them to success? Of course, the most important one is doing as best as they can on customer service. Customer service is not only a quick table wipe and a glass of ice water. There are many mechanisms to control it. In this essay, I am going to describe the importance of customer service, and then I am going to talk about how customer service works in the system. Follow that I want to focus on the analysis on how to use this method to make companies to achieve success. Finally, I will illustrate what is my feeling in EIBT, what is its strengths and ways to improve. Importance of customer serviceThe meaning of customer†¦show more content†¦However, implement of an improvement project be planned, but internal resources are not sufficient or capable of managing the change, the appointment on a fixed term contract of a consultant or interim manger may be a desirable option. Change can be implemented with less interruption on staff conducting their normal duties. Changes should be consisted completely. Successful serviceA successful service must have a pleasant environment. The most important factors are friendly and well-groomed staff and informed staff with helpful supervisors. Otherwise, it should have willing assistance, speed of delivery and politeness. Customer valueThere are four types of customer value. First one is basic service. It is the very basic services or products offered to customers. The next stage is expected service which is customers expected what the service looks like. Then, desired service which means it will have some add value for customers. The final part is unexpected service. Once customers become used to superior levels of service, they may expect something more or different. Thus it is necessary to find ways of giving the customer a different and better service that give unanticipated value. ConclusionCustomer service plays an important role in business world to allow them to achieve their success in the market. Customer service involves a complicated process, in which it needs to be thoroughly planned to beShow MoreRelated Importance of Customer Service Essay example578 Words   |  3 PagesImportance of Customer Service Introduction Today’s organizations fail to realize the value of their customers when it comes to the success of their business. Without customer loyalty the success of your business will always be uncertain. Organizations must sensitively tailor the designs of a successful firm to the particular challenges of understanding, attracting, and keeping valuable customers. â€Å"Having satisfied customers just aren’t good enough†. Kenneth Blanchard and Sheldon BowlesRead MoreThe Importance Of Customer Service For A Banking Facility Essay2571 Words   |  11 PagesThe Importance of Customer Service in A Bank How many of us have walked into a banking facility and not received the customer service we expected to receive, plus the questions/problems we had were not answered/solved. We walked out disappointed and probably did not want to come back again; some customers even take into consideration in switching to another bank that offers better customer service and answers/resolves their questions/problems in a timely manner. While other customers actually doRead MoreThe Importance of Providing Quality Customer Service in Todays Economy1101 Words   |  5 Pagesofferings, providing quality customer service is more important than ever for maintaining and growing a company. Providing quality customer service has a much more defined meaning and is different from providing exceptional customer service. Exceptional customer service is usually fulfilling a customers needs based on one particular instance that may or may not be repeated. Providing quality customer service means meeting the mater ial as well as the emotional needs of a customer before, during and afterRead MoreQuestionnaire And Questionnaire On Customer Requirements Essay1527 Words   |  7 Pages4.1. Identify customer requirements The customer is given a questionnaire and their responses are recorded in their own languages. SMEs may not immediately have knowledge or action plans to meet the customer demands, but the requirements need to be documented in the same way that it was delivered by the customers. After which the CRs can be organized hierarchically with no limit on the number of the hierarchical levels [3]. The customers are categorized as internal customers (e.g., stakeholdersRead MoreEssay about Remington Steakhouse699 Words   |  3 PagesThe Remington Steakhouse [Assessment of Service Quality Satisfaction] To: Management From: Caroline Hall Date: September 27, 2012 RE: Service Quality-Satisfaction-Retention-Word of Mouth Study After conducting a survey to evaluate the service quality satisfaction of customers from Remington Steakhouse in comparison to its competitors, we have developed a few strategic recommendations in order to further improve customer satisfaction. Research findings suggest that consumers considerRead MoreProgress Report on My Execution of Duties in the Customer Service Department from 1 June -31 August, 20111256 Words   |  6 PagesPROGRESS REPORT ON MY EXECUTION OF DUTIES IN THE CUSTOMER SERVICE DEPARTMENT FROM 1 JUNE -31 AUGUST, 2011 SUBMITTED BY Sekelagha mkangama SEPTEMBER, 2011 1.0 INTRODUCTION This report gives an account of the progress that I have made in execution of duties in my assignment in the Customer Service Department during the first three months that I have covered in my position as a management trainee, effective 1st June, 2011. The report starts by giving a brief background of the branch programRead MoreSample Resume : Customer Service Training Proposal Essay1676 Words   |  7 Pages Customer Service Training Proposal For GetYourStuff.com 43 North East Street, Campbell Submitted to: Daniel Joseph Director-Customer Service Submitted by: Stephen Josh Team Lead-Customer Service Read MoreCustomer Service Process Of Customer Loyalty And Their Retention851 Words   |  4 PagesCustomer service is the process of interacting with the customers and the companies to understand the customers’ demands and queries. The customer service is there for each top restaurant who wants to provide a better dining experience to their customers and to get feedbacks from them (Huemer and Setzer, 2011). The customer service helps the company or the restaurants to understand the needs and demands of its customers. By doing that, the company can retain their customers who become loyal to theRead MoreThe Importance Of Physical Environment And Service Quality1424 Words   |  6 PagesIntroduction The importance of the physical environment and service quality is considerably addressed in the tourism and hospitality management literature. Due to the intense competition for customers in these industries, various researchers have conducted studies on how to attract and retain the customers in these organisations. Indeed, the quality of the service delivered to a consumer plays a fundamental role in shaping and manipulating the consumers’ satisfaction. Services related firms for instanceRead MoreBus 430 Assignment 2: Inventory Management1369 Words   |  6 Pages(2) manufacturing or two (2) service companies that manage inventory and complete this assignment. Write a six to eight (6-8) page paper in which you: 1. Determine the types of inventories these companies currently manage and describe their essential inventory characteristics. 2. Analyze how each of their goods and service design concepts are integrated. 3. Evaluate the role their inventory plays in the company’s performance, operational efficiency, and customer satisfaction. 4. Compare and

Saturday, December 14, 2019

Reflective Letter Free Essays

In Class Assignment 4 4 Reflective Letter: Introduction 4 People are capable to learn from several basis of knowledge throughout their life. Knowledge can come from sciences or language. Actually, language may come first according to the demand and affectedness of arrangement. We will write a custom essay sample on Reflective Letter or any similar topic only for you Order Now It is the link of all other sciences skills. Through fourteen weeks period of learning â€Å"English Academic Writing II † I have gained three important points that I hope they will lead me to be an independent writer. These points are thesis statement, discussion leader and Read, Reason, Write activity. Body 4 Thesis statement is the master key of the essay . Whenever you have read an essay, but keeps feeling that something is missing, it will be surely in the thesis statement. Thesis statement is a sentence , a couple or even more in which arrange, clarify ,state and simplify the main points which will be discussed in detailed each one alone in the essay . Thesis statement helps understand the structure and systematic arrangement of the essays. I have learned how to write a strong thesis statement through a lot of practices of different types of essays. The second point that touched me through attending this course was leading a class discussion through a new topic with several points to be discussed. A discussion leader activity has inspired me and it has enhanced my self-confidence as an independent writer. In addition, it improves other skills for the person to achieve better experience of understanding how to write, specify or conceive people through your piece of writing. Last point, but not the least, † Read, Reason, Write’’ assignment which focuses on justifying the reasons behind a written essay through writing. Therefore, it is a kind of challenge or inverse of writing skills by giving a written response. This helped me gathering a nice collection of ideas of arrangement, new stylistics of writing, and ways of expression. This collection can support my skills as an independent writer and improve it as well. Conclusion 4 In conclusion, the benefits I got from past practices provide better quality of writer and writing . Thus, it results in improvement or developing the skills of language, writing, or even both. Discussion leader and â€Å"Read, Reason, Write† activities have integrated my writing, while thesis statement and its practices have fluently achieved the understanding of different essays. How to cite Reflective Letter, Essay examples

Thursday, December 5, 2019

Challenges of Project Management-Free-Samples-Myassignmenthelp.com

Question: What Challenges Do Project Managers Face when Estimating Project Costs? What Tools And Techniques Can Project Managers use to Ensure that their Estimates Are Accurate? Answer: Challenges faced by the production managers when estimating production cost: The project managers today encounter challenges while estimating production cost in the manufacturing companies. The following are the main challenges these managers face today: Complex production process: The manufacturing projects companies today carry about have become very complex, which in turn makes the project cost estimation very challenging. For example, the multinational companies like Microsoft manufacture both hardware and software. There are certain item, which includes both goods and services. Computers attracts both costs associated with the physical hardware and services like engineering and installation. Thus, project managers in these companies face problems while estimating the production costs due to presence of multiple items and their complex role in the production process (Kerzner, 2013) . Global expansion of business operations: The companies, especially the global companies today operate in multiple countries and manufacturing scores of products, which makes their production process extremely complex. The multinational companies are present in hundreds of country having different currencies. Thus, the production cost estimation involves converting and expressing these diverse production related transactions into the currency of the home country of the company(Schwalbe, 2015). For example, GBP/USD exchange closing rate was 1.32 on October 26, 2017 1.31 on October 27, 2017 and on October 28, 2017. This changing exchange rate requires project managers to adjust the cost of production according to the rates. Secondly, the companies today manufacture multiple and diverse products, using complex production methods. These issues make it challenging for the project managers while estimating the cost of production (Walker, 2015). Tools project managers can use to make accurate project cost estimates: The project managers require making accurate project cost estimation so that there is neither shortage nor wastage of resources, both of which cause loss to the companies. The following are tools and techniques, which project managers can use to make accurate estimation: Analogous estimation- The techniques refers to conducting analysis of previous projects of similar nature to estimate the costs of the current project. These techniques can also be used effectively by project managers of big companies with history of doing vast numbers of diverse projects (Leach, 2014). Expert judgement estimation- The project management experts take decisions regarding project cost estimation. This technique is helpful when the project is unique and has no previous analogous counterpart. However, it consultancy charges of the project experts adds to the project costs (Mir Pinnington, 2014). Response to post 1: The project managers try to estimate the accurate costs of the projects but that is not always possible because uncertainty is an indispensible component of project. Estimation of future cost have to consider the uncertainties like change in laws, economic conditions and more challenging projects from competitors to make better products. The project managers can adopt to effective cost estimation tools. The first tool is analogous estimating method, which is largely applicable for big companies bearing history of diverse projects. The project managers here consult the past projects of similar types to estimate costs of projects. Another advantage is that the project manager can also refer to the project execution methods of those past projects. The second project estimation tool project managers use is to work breakdown structure. They break down the total project into parts, which help in successful execution of the projects. The project managers can also use templates and project c harters to execute and control projects. Accurate project drawings allow project managers to foresee the tasks which they have execute. Response to post 2: The project managers require monitoring three constraints while managing projects namely, scope, budget and time. There are several challenges project managers face while estimating the costs of the projects. The most significant factors consists the dynamic nature of the market which keeps on changing and prevents project managers from making accurate estimates, the lack of analogous projects, lack of appropriate resources in the host markets, uncertainties like natural calamities and ever changing expectations of the clients. The risks of accidents, machine breakdown and conflict also impede the projects (Leach, 2014). The project managers today adopt several tools to estimate the costs of the projects, as one technique is not suitable for all projects. A very effective tool of estimating project cost is expert advice. The experts have knowledge of diverse nature and ca advice the companies appropriately. The big multinational companies having history of handling diverse projects can refer to their own past projects to estimate project costs. This technique is called analogous estimation. The project managers can also use software to control flow of projects and make estimates (Mir Pinnington, 2014). References: Kerzner, H. (2013).Project management: a systems approach to planning, scheduling, and controlling. John Wiley Sons. Leach, L. P. (2014).Critical chain project management. Artech House. Mir, F. A., Pinnington, A. H. (2014). Exploring the value of project management: linking project management performance and project success.International journal of project management,32(2), 202-217. Schwalbe, K. (2015).Information technology project management. Cengage Learning. Walker, A. (2015).Project management in construction. John Wiley Sons. Xe.com. (2017).About XE. [online] Available at: https://www.xe.com/company/ [Accessed 2 Nov. 2017].